Select the Type of Product
Select your Gas Range Model
Select your Range Top Model
Select your Dual Fuel Range Model
Select what type of unit is it, check the serial and ask if it was converted
If you suspect a gas leak, do NOT use or manipulate the appliance. Immediately contact your gas provider or a certified gas professional for assistance. If it is safe and accessible, close the gas supply valve while waiting for help.
Please note: All Gas Appliances must be installed by a Certified Technician to ensure Safe and proper operation. If a Technician is dispatched for a reported Gas issue and the source is determined to be External to the Appliance, a Service charge will apply.
Everyone’s safety is our priority.
Select your Hood Model
Select your Dishwasher Model
Select your Refrigerator Model
Select your Outdoor Kitchen Appliance Model
Select your Microwave Model
Select your Wall Oven Model
Select your Wine Cooler Model
The Serial Number of the Product is required to identify the components of your product. The assigned technician will also need this information to verify the warranty status. If you cannot locate the serial number, please check the box below and upload a proof of purchase.
Important to check if its under warranty
Place QBE from QuickBooks, or PO# provided by the customer
Choose the appropriate warranty for this product. Verify the product type, place of purchase, and customer's location.
Please type any further action needed
Place notes from video call
Good afternoon, this is Demi/Angie from the Scheduling Department at Kucht Appliances. We understand that your part is arriving at your address soon, please advise us when you are available for a technician to come out to service your unit. In case you would like to change the part by yourself, we do offer video calls with our technicians to guide you through the process of installation.
Good morning/afternoon, this is Demi/Angie from the Scheduling Department at Kucht Appliances. I wanted to inform you that we are actively working on your case and are currently seeking a technician in your area. If you happen to know of someone who might be suitable, please feel free to share their contact information with us so we can reach out to them! Thank you for your cooperation and patience
Good morning/afternoon, this is Demi/Angie from the Scheduling Department at Kucht Appliances. I wanted to inform you that we are still looking for a technician to service your unit, unfortunately we haven’t had any luck finding one yet. If you know any technicians in your area who could provide the service, please share their contact information with us! Thank you for your cooperation and patience
Good morning/afternoon, this is Demi/ Angie from the Scheduling Department at Kucht Appliances. I wanted to inform you that we are still working on your case. Thank you for your cooperation and patience, we apologize for any inconvenience caused.
We are waiting for the customer’s confirmation to proceed with the service.
Place the name of the technician and phone number
Enter your full name here
This field is required for contact (not for marketing purpose).
Leave us your phone number so a specialist can get in contact with you
You agree to receive SMS messages from Kucht LLC related to this inqury or about the product you bought. You may reply STOP to opt-out at any time. Reply to HELP to 866-685-8248 for assistance. Messages and data rates may apply. Message frequency will vary.
Please select the most accurate option
Type the address where the product is located.
You can upload a photograph as a reference for your problem description.
Enter the destination URL
Or link to existing content
